Privacy Policy - Your privacy is our concern

Server & Cloud is committed to protecting your privacy.

This Privacy Policy is intended to disclose how we collect the information and how the information is being used.

1. Introduction

This policy explains when, why and how we collect personal information from the people who visit our website, sign up or purchase any of our services or request or contact us in any other manner. The policy also details the conditions under which we may disclose the information to others and how we keep it secure.

While we encourage clients to read our privacy policy in full, we do have a number of guiding principles we operate our company by:

We will never sell your data on.

We will never share your data for marketing to by any third parties.

We will always keep your personal data secure using strong encryption, abiding by data protection rules and by implementing good security practice.

In rare cases we may send you email marketing that contains news or current promotions. You can opt-out at any time by contacting us using email below.

If you are ever concerned or have question about how your personal data is collected or used, please contact us (see Contacting Us).

This policy (together with our terms of use Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Data Controllers and Contracting Parties

For the purpose of the Federal Act on Data Protection (FADP) of 19 June 1992 the data controller is Server & Cloud, a company registered in Switzerland at the following address:

Mürtschenstrasse 30
CH-8048 Zürich, Switzerland.

Our representative for the purpose of the FADP is available via following email: info@solarcom.ch

For Data Subjects in the EU we appointed GDPR-Rep.eu as representative according to Art. 27 GDPR. If you want to make use of your GDPR data privacy rights, please visit: https://gdpr-rep.eu/q/11040861 or Contact GDPR-Rep.eu:

Maetzler Rechtsanwalts GmbH & Co KG
Attorneys at Law
c/o Server & Cloud
Schellinggasse 3/10, 1010 Vienna, Austria

Please add the following subject to all correspondence: GDPR-REP ID: 11040861

3. When do we collect your personal data

We may collect data about you in the following ways:

By filling in forms on any of our websites, this includes information provided at the time of registering to use our websites, subscribing to any of our services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us or if you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our site and of the fulfillment of your orders.

Visiting our sites, including, but not limited to, traffic data, location data and other communication data required for our own security, diagnostic, authentication and billing.

4. What personal data do we collect

If you are simply viewing our website then we will collect the following information within our logs:

IP Address (See cookies and IP addresses)

If you sign up to use our services we will then collect the following information:

Name

Address

Email Address(s)

Telephone number(s)

IP address

Payment details

While not actively collected we may store any other personal information that you may disclose during live chat, tickets or emails.

5. Cookies and IP Addresses

IP Addresses

We collect IP address information for security (DDoS prevention, anti-hacking and fraud prevention), diagnostics and statistical analysis of traffic used for improvements to the performance and usability of our services, for GDPR purposes we collect this information under legitimate interest.

A cookie is a small file saved on your computer that is used to help store preferences and other information that is used by websites you may visit.

We use cookies for the Following:

Authentication of users when logging in or out of our services.

Analysis of traffic to our website.

Tracking of website preferences.

Third party services such live chat.

If you register with us or if you continue to use our site, you agree to the use of cookies.

You can block cookies by activating the setting in your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be allowed access to all or parts of our site.

Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our site.