Terms of Service
These Terms of Service (TOS) govern the relationship between Server & Cloud and you and your heirs, assigns, agents and contractors (collectively, 'Customer') and is effective as of the date of electronic, verbal or written execution. By subscribing to any of the services ('Services') with Server & Cloud Customer agrees to be bound by these terms and conditions.
Term of a contract
Unless stated otherwise, the contract is made for a minimal term of one month. Unless a notification of termination is received prior to the expiration of the initial period, the contract is automatically renewed for another minimal term. Contract comes into effect at the effective date agreed upon or at the date the Customer starts to use the Services, whichever comes first. Fixed-term contracts will terminate upon expiration of the period stated on the contract. Fixed-term contract can be renewed by extending the term of the contract.
Customer Responsibilities
  1. Under no circumstances the customer is authorized to engage in any activity that is illegal under local, national or international laws while utilizing Server & Cloud Services. The list of banned content includes, but is not limited to:
    1. Copyrighted material without the explicit permission of the copyright owner including video, audio, text or any other content.
    2. IRC - running any type of IRC software such as IRC client software, IRC server software, web-based IRC software and IRC bots.
    3. Proxy/VPN - We prohibit any proxy/VPN set-ups or connections or any sort of activity through remote proxy connections.
    4. HYIP - We prohibit HYIP web sites and web sites involved in advertising or promotion of such resources.
    5. Warez - Pirated or cracked versions of commercial software, hacking tools, emulators and guides to such activities.
    6. Spyware / Malware / Scareware - virus/spyware distribution via a dedicated server managed by Customer that may cause a security breaches to others, will result in account termination.
  2. Customer agrees to keep secure all the login information to Dedicated Server located at Server & Cloud facilities. Sharing your Dedicated Server with unauthorized third party is strictly prohibited. It is the responsibility of a Customer to prevent unauthorized access to the Customer's systems.
    The Customer must immediately inform Server & Cloud about any problems or interruptions of services, equipment or software malfunctioning that the Customer has discovered while using the Service including illegal/potential illegal activities by unauthorized parties.
    Customer is responsible to use the equipment leased by Server & Cloud with due care. Intentional misusage of the equipment may result in Customer's financial liability.
    It is Customer's sole responsibility to make regular back-ups of their data and files used in connection with the Services. Server & Cloud may make our own periodic back-ups for server maintenance purposes, however Server & Cloud is not responsible whatsoever for the loss of data or files.
Billing
The prices are stated in CHF for your convenience. You can pay using any method available to you on our payment page.
The Service will be billed monthly, unless otherwise agreed upon. The first invoice will include all initial coasts, including installation costs (if applicable).
Invoices are generated 14 (fourteen) days before the due date. Payment must be made by the due date to avoid the suspension of the Service. If no payment is received, the Service will be suspended 7 (seven) days after the due date with final termination of the Service 14 (seven) days later.
Liability
Server & Cloud is not liable for failure or delay in performing its Services if such failure or delay is due to circumstances beyond its reasonable control, such as acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, equipment malfunctioning, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
Server & Cloud is not liable for damage or interruption of Service caused third parties such as dos-attacks, hacking or malware.
Customer may be held liable for damages caused to Server & Cloud or to third parties as a result of the Customer's usage of the Service.
Restricted Jurisdictions
Server & Cloud does not provide services to individuals or entities residing in, or otherwise associated with, the following jurisdictions:
  • Islamic Republic of Iran
  • Republic of the Union of Myanmar (Burma)
This restriction is implemented in accordance with:
  • Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) Policy
  • International regulatory compliance requirements, including those from our payment and infrastructure partners.
We reserve the right to:
  • Refuse service to any user reasonably suspected of association with the above jurisdictions,
  • Suspend or terminate existing accounts without prior notice in case of a compliance breach,
  • Request verification documents to confirm a user's residency and business associations, if needed.
These measures are necessary to uphold our commitment to lawful business operations and mitigate legal, reputational, and operational risks.
Revenue Share Program
Besides provision of high quality dedicated and colocated solutions Server & Cloud business model focuses on Revenue Share Program. The Revenue Share Program Partner is an individual or a company that was approved for profit sharing program. Revenue Share Program is for registered Partners only.
Server & Cloud Responsibilities before Partners
As a partner your will earn a fixed percent of the revenue received from your customers on a monthly basis. You earn commission from the initial order and from further renewals or recurring payments.
Server & Cloud is responsible with providing you with tools to create your own web site, ability to accept Credit Cards and Wire Transfers as payment for Services and technical support to your clients.
Server & Cloud Partner Responsibilities
Your are responsible to provide truthful information regarding Services being offered to potential clients. You are obligated to make realistic and correct promises in your adverting to the best of your knowledge. Intentionally misleading and outright false promises stated to the clients will result in termination of your participation in Revenue Share Program.
As a condition to your participation in Revenue Share Program you are obligated to keep your Web Site in a good working order and actively promote it. Maintenance of highly professional customer service and sales standards is essential to your success and is yet another requirement.
Termination
Server & Cloud reserves the right to refuse, terminate, or suspend the Services being provided to Customer at our sole discretion without prior notification if Server & Cloud reasonably deem Customer a threat to the integrity of the our network as a result of your actions or threats to take such actions, Customer is found in breach of this TOS or AUP, complaints received regarding actions of the Customer from third parties, non-payment of outstanding invoice.
Customer can terminate the Contract any time prior to automatic renewal of the contract. The contract will be void upon expiration of initial (minimal) term and will not be renewed if the termination notice was received. Fixed-term contract is considered expired after the final date of the contract and cannot be terminated prior to that date.
It is the responsibility of the Customer not to overpay the invoices Server & Cloud provides to Customer, as in the event of early cancelation or overpayment, refund is not provided.
Governing Law
This Agreement is governed by, construed and interpreted in accordance with the law of Switzerland and the parties submit to the exclusive jurisdiction of the Swiss Courts.
Amendments
Server & Cloud reserves the right to change this Terms of Service at any time, without prior notice. Server & Cloud will take reasonable effort to notify Customer regarding such changes.
Document: Terms of Service. Rev. 1.1, last update: 13.06.2025
Acceptable Use Policy
Acceptable Use Policy (AUP) is designed to gather the use of Server & Cloud dedicated server, colocation service and other services. By using the Server & Cloud services you accept and agree to all the rules listed below.
The purpose of the AUP is to define and prevent behaviors that are harmful to fellow Server & Cloud users and Internet community as a whole.
Overall the Services may only be used for lawful purposes. Under no circumstances is the customer authorized to engage in any activity that is illegal under local, national or international laws while utilizing Server & Cloud services.
The following use of any of our services is prohibited:
Sending E-mail
Use of our services to transmit, or procure the sending of, any unsolicited bulk or commercial messages ('spam'). This includes hosting web pages advertised within 'spam e-mail' sent from another network, using the Service to receive replies from unsolicited emails, configuring any email server in such a way that it will accept third party emails for forwarding and running mail lists.
Transmit any data that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs designed to harm any computer software or hardware.
Offensive Content
To distribute material that is:
  • Harmful to minors in any way (constitutes child pornography).
  • Offensive, hateful or inflammatory
  • Promotes violence, illegal activity or discrimination based on sex, religion or nationality
  • Promotes fraudulent activity or is deceptive under the consumer protection laws of any jurisdiction
  • Threatening, abuse or invade another's privacy
  • Creates the risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement
  • Promotes illegal drugs, or substances that are legal, but are known to be abused
Software, Copyrighted Material
  • Copyrighted material without the explicit permission of the copyright owner
  • Pirated or cracked versions of commercial software
  • Copyrighted music files
  • IRC related sites (this includes servers, bots or clients
  • Phishing / Identity Theft
Online Abusive Behavior
  • Unauthorized access or attempt to access systems or networks without prior authorization of the administrator of the appropriate network or system (hacking)
  • Interference with service of system, network, host including deliberate attempts to overload a system and various forms of online attacks
  • Monitoring data or traffic on any network or system without prior authorization of the administrator of the corresponding network
  • Use of computer without the owner's authorization, including password theft, security vulnerability scanning, and port scanning
Mining
  • It is forbidden to mine cryptocurrency on all VPS, dedicated servers and cloud solutions.
Know Your Customer (KYC) Verification Policy
At Server & Cloud, most orders can be processed without the necessity for Know Your Customer (KYC) verification. However, in instances where orders are deemed of high risk, or when an order triggers our internal fraud, spam, or abuse detection systems, we reserve the right to invoke our KYC procedures. The KYC process can encompass phone number verification, requiring customers to answer supplementary questions about the intended use of their order, and in certain cases, government issued ID verification. We undertake these measures to ensure the integrity and security of our services, our clients, and the wider online community. By using our services, customers consent to comply with our KYC policy when requested. Failure to cooperate with KYC verification requests can result in delays or potential cancellation of the order.
Enforcement
We reserves the right to suspend or terminate without warning or notice, the account and services to any customer found to have violated this policy. Your account may be suspended or terminated and you may be held liable for any loss or damage resulting from the breach.
Reporting Violations
If you feel that any of this AUP violation is taking place please contact us immediately. We will react to your report as soon as possible, investigate the issue and take appropriate action.
Changes to the acceptable use policy
We reserve the right to change this AUP at any time, without prior notice. Please visit this page form time to time to take notice of any changes we make.
Document: Acceptable Use Policy. Rev. 1.1, last update: 13.06.2025